Terms of service

Last updated: October 5, 2026

1. Overview

This website, houseofaseel.com, is operated by Aseel, based in Sharjah, United Arab Emirates ("Aseel", "we", "us" or "our"). By visiting our website or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the website.

2. Eligibility

You must be at least the age of majority in your country or state of residence to place an order. You agree to provide accurate, current and complete information when placing an order.

3. Products

We make every effort to display our products, colors and dimensions as accurately as possible. Actual colors may vary slightly depending on your screen. All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Prices and payment

Prices are shown in the currency of your market (for example USD for the United States and AUD for Australia) and may change without notice. The price charged is the one displayed at checkout when you place your order. Payments are processed securely by Shopify Payments; we do not store your full card details. Any import duties or taxes charged by the destination country are the responsibility of the customer unless stated otherwise at checkout.

5. Orders

Your order is an offer to purchase. We may refuse or cancel any order, for example in case of a pricing error, suspected fraud or product unavailability. If we cancel an order after payment, you will receive a full refund. You can request a cancellation by emailing contact@houseofaseel.com before your order ships.

6. Shipping

Shipping is governed by our Shipping Policy. Delivery times are estimates and are not guaranteed.

7. Returns and refunds

Returns and refunds are governed by our Return and Refund Policy.

8. Intellectual property

All content on this website, including the Aseel name, the أصيل logo, designs, photos and texts, belongs to Aseel or its licensors and may not be copied or used without our written permission.

9. User conduct

You agree not to use the website for any unlawful purpose, to interfere with its security or operation, or to submit false or misleading information.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for their content or practices.

11. Disclaimer and limitation of liability

The website and products are provided "as is" to the fullest extent permitted by law. To the extent permitted by law, our total liability for any claim related to a product is limited to the amount you paid for that product. Nothing in these Terms limits any rights you have under the consumer protection laws of your country of residence.

12. Privacy

Your use of the website is also governed by our Privacy Policy.

13. Governing law

These Terms are governed by the laws of the United Arab Emirates, without prejudice to any mandatory consumer protection rights you have in your country of residence.